Collections Junior Analyst

What you’ll do

• Reduce past due balances on assigned portfolio including medium and small customer accounts.

• Analyze aging reports to determine customer call priorities.

• Communicate effectively with customers with past due accounts via phone calls and emails.

• Provide account statements, invoice copies, account analysis, and account reconciliations to customers as requested.

• Provide clear and concise notes for customer interactions.

• Work on month end closing activities as assigned.

What experience you need

• English fluency required written and oral B2/C1

• French fluency required written and oral B2/C1.

• 1-2 years of customer service experience or accounts recievable.

What could set you apart

• Collections experience
• G-suite and Oracle knowledge
• Analytical and problem solving skills
• Excellent communication skills
• Team player

Primary Location:

CRI-Heredia

Function:

Function - Accounting

Schedule:

Full time