Customer Solution Engineer

Location:

(HE)Remote_Dublin

Job ID:

R0043003

Date Posted:

2024-09-20

Company Name:

HITACHI ENERGY IRELAND LIMITED

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule:

Full time

Remote:

Yes

Job Description:

Hitachi Energy has an exciting opportunity as a Customer Solution Engineer you'll be working to support a team of Senior Engineers and will develop your commercial and technical skills across a broad segment and customer base.

This requires us to build pre-engineered solutions that could be adapted and customized to fulfil local customers needs with reduced prime cost, time to market and effort.

Responsibilities:

• Face-to-face and/or remote sales to new or existing customers.
• Assessing customer needs and suggesting appropriate products, services and/or solutions.
• Supporting the initial design and the creation of specifications for the solution using appropriate engineering tools and software.
• Dealing with specialist supply chain to design to be fit for purpose.
• Harmonisation and Homologation of Solutions making them fit for market.
• Produce and maintain a mapping of which customers are present in which markets for which products. Segment based on market characteristics.
• Understand and articulate the regional and country regulatory environment as it affects the portfolio.
• Interface with Grid-eXpand team and with Front End Sales to ensure harmonized ac-count plans as required.

Background:

• Engineering Degree. (Mechanical or Electrical a plus)
• Proven experience in product marketing and sales preferably with a background in the product portfolio covered:
• Strongly experienced team player (i.e. with cross-cultural, legal and contractual implications)
• Demonstrable experience in dealing with Customers specifications and typical requirements for the energy segment.
• Successful proved track record of achieving and exceeding targets
• An in-depth knowledge and experience of the marketplace in which Hitachi Energy operates
• Customer oriented, applying advanced communication skills

Our vision is to deliver best practice project delivery through our Grid-eXpand portfolio and build a digital library of fully available pre-engineered sustainable solutions for the Irish Market.