Senior Site Reliability Engineer

DriveWealth is a global B2B financial technology organization dedicated to democratizing access to financial independence around the world. Our mission is realized through an API-based platform, empowering our partners to offer seamless investing and trading experiences to clients worldwide, all from their mobile devices.

Our technology provides partners with a modern, extensible toolkit, enabling traditional investment workflows and innovative techniques like fractional share ownership. DriveWealth has evolved into a global platform offering trading of US equities, mutual funds, ETFs, fixed income, and options.

We seek enthusiastic professionals to contribute diverse perspectives and experiences to our Brokerage-as-a-Service platform. Our culture blends the pace and opportunity of a tech start-up with the impact, stability, and significance of Wall Street. We encourage creativity and experimentation while ensuring institutional-grade execution and regulatory compliance in everything we do. We value diversity and inclusion, celebrating the unique differences of our employees as we scale and grow together. We’re guided by operating principles grounded in accountability, teamwork, integrity, and solutions built to scale. Join us!

About the Role

As a Senior Site Reliability Engineer based in the US, you will enhance the reliability and performance of our Brokerage-as-a-Service platform during critical 7/24 operations. This role demands a proactive approach to managing technical challenges and system optimizations aligned with our global operational strategies.

What You’ll Do

• Support the SRE team in developing and implementing enhancements to support workflows, focusing on automation and efficiency improvements
• Handle technical escalations, troubleshoot complex FIX and API connectivity issues, and actively participate in on-call rotations during non-traditional hours to ensure rapid response and resolution
• Adhere and administer incident and change management policies
• Coordinate incident resolution efforts and implement change management protocols to maintain and enhance system reliability, especially during critical system operations at night
• Work closely with the New York office to ensure smooth operation and alignment of SRE practices across time zones

What You’ll Need

• 3+ years in a senior SRE role or a similar position, demonstrating deep knowledge and expertise in site reliability engineering and operations
• Knowledge of FIX protocol and messages, ability to read FIX logs
• Familiarity with REST APIs and a strong understanding of API integration
• Proficient in Python and scripting for automation and system management, with a proven track record of developing and implementing automation solutions
• Expertise in SQL and transactional databases, including querying and troubleshooting
• Strong analytical and troubleshooting skills with a proven ability to identify and resolve technical issues through root cause analysis
• Availability for flexible work hours and willingness to cover US markets trading sessions, including L2 on-call coverage
• Knowledge of change management processes and risk management

Preferred but not required

• Experience in the brokerage or financial industry
• Proficient with cloud services, particularly AWS, and knowledgeable about cloud architecture best practices, including IAM, EC2, S3, and DynamoDB
• Experience maintaining and supporting containerized systems, with familiarity in orchestration tools
• Knowledge of Infrastructure as Code (IaC) practices and tools such as Terraform or CloudFormation
• Ability to manage and troubleshoot job scheduling tools like Rundeck or Apache Airflow
• Advanced skills in managing containerized environments using Kubernetes and OpenShift
• Practical experience with Confluent Cloud for event streaming architectures
• Experience with Java applications and a basic understanding of using the browser developer console for front-end debugging

Applicants must be authorized to work for any employer in the U.S. DriveWealth is unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation
Compensation package offerings are based on candidate experience and technical qualifications, as it relates to the role. These are identified and determined throughout your interviewing experience.

Please note: at this time, we are not able to hire in all states.

Remote (Most US States) Pay Range

$140,000—$150,000 USD

Benefits

• Competitive medical, dental, and vision insurance options
• Mental Health and family planning services
• Unlimited paid time off with ten observed holidays
• 16 weeks of paid parental leave for biological and adoptive parents
• Pre-tax commuter benefits
• $2,500 each year to invest in continued education and personal development
• $75 a month in fitness and wellness reimbursement
• Company-provided phone
• Hybrid work experience that allows for flexibility
• For in-office employees, a daily lunch stipend, unlimited snacks, and engaging office space in the Financial District

*The benefits outlined above are for US employees, benefit offerings vary based on location

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

TO ALL AGENCIES: Please, no phone calls or emails to any employee of DriveWealth outside of the Talent organization. DriveWealth’s policy is to only accept resumes from agencies via Greenhouse (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of DriveWealth. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.