Payroll Specialist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The Payroll Specialist will be responsible to oversee and manage the payroll processing for
several countries in EMEA, collaborate with the payroll vendor/s and direct the work of the
team members supporting these particular countries.

Main responsibilities and tasks:
Payroll and service delivery management (85%)
- Ensures timely and accurate data submission to the payroll vendor/s, according to the
agreed process and timeline
- Plans and assigns the activities according to the payroll calendars, ensuring proper
resource utilization
- Monitors the case volumes and other case related metrics and SLAs, for the Iron
Mountain team and for the vendor.
- Drives high customer satisfaction
- Service delivery excellence: constantly reviews the existing processes and procedures,
-identifies gaps and improvements and makes recommendations for change
- Makes sure that all processes are documented and reviewed
regularly

Vendor Management (15%)
- Supports the EMEA Payroll Manager in the activities related to vendor management -
monitoring of the vendor performance, services reviews etc.

Requirements:
● 1-3 years experience in Payroll, Finance or HR Operations with cross country exposure
● Demonstrated knowledge and experience in Payroll operations (in-house or vendor side)
● Background in working with HRIS, preferably Workday, as well as case management tools, ideally ServiceNow.
● Demonstrated ability to work collaboratively and build strong partnerships with key stakeholder groups
● Ability to work effectively in high-pressure situations that require sound decision making
● High degree of comfort with change, with the skill to easily shift priorities to meet business needs
● Strong analysis, problem solving, proactive root cause analysis, customer interfacing and conflict resolution skills.
Compliance Obligations:
It is the responsibility of every Iron Mountain employee:
● to comply with all applicable laws, rules, regulations, and company policies
● to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct
● to complete required training within the allotted time frame

Every Iron Mountain employee has the obligation to promptly report issues and violations

Benefits

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation
• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
• Embrace Flexibility: Experience the freedom of remote work, enabling a harmonious work-life balance (dependent on role).
• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come. Category: Human Resources