Apprentice Network Engineer

About Us

We are the UK network service provider making digital infrastructure simple.

Whether indoors or outdoors, we make sure our customers can always connect their customers. We bring together mobile operators, central and local government, and real estate providers to work together in new ways using: Collaborative commercial models, combined real-estate and telecoms know-how, and global best practice.

We have 6000+ mast site locations, have connected 2000+ buildings and support 200+ outdoor networks. And our managed sites include some of the biggest, most challenging wireless environments in the UK, including railway stations, Canary Wharf, City of London and events like the London Olympics.

The Role

We are hiring a Network Engineering Apprentice. This will be a 2-year programme where you will gain the necessary skills, knowledge and behaviours to become an expert in network planning, installation and maintenance. Throughout the programme you will learn how to:

• Install, configure, and test appropriate network components
• Acquire and analyse network performance data to monitor network activity
• Optimise and maintain the performance of network systems
• Investigate and problem solve network issues
• Undertake upgrades to a network infrastructure
• Manage risks and health and safety
• Ensure all network engineering activity complies policies and standards

About You

• Passionate and interested in Network Engineering
• Desirable qualifications:
  • an A-Level in ICT
  • OR an International Baccalaureate at Level 3 ICT
  • OR an A-Level 3 apprenticeship in a similar subject
  • OR a BTEC Extended Diploma in IT Excellent communication skills
• Familiar with the use of Microsoft Office
• Good critical thinking and problem-solving skills
• Excellent planning and organising skills
• Face-to-face working in an office-based environment experience desirable

Benefits:

• Group Personal Pension
• Life Assurance
• Income Protection Insurance
• Private Medical Insurance (PMI)
• Free Eye Tests
• Employee Assistance Programme
• Cycle-to-Work Scheme

Our Values

Our values are what set us apart from the rest. They are what enable us to bring assured connectivity wherever it’s needed. We use these values to inform everything we do and the way we act as professionals – think of them as what’s important to us collectively, as well as how we prefer to work.

The successful candidate will be aligned with our company commitments:

• Engineering excellence: we’re engineering experts and the quality of our output is second to none
• Do the right thing: we’re neutral in our position, doing what’s best for our people, our partners, our customers, society and the environment
• Set the pace: we act quickly and work efficiently, setting the pace for our projects and industry standards

Sustainability and CSR:

We implement environmental, social, and corporate governance:

• Innovate for Impact: We pride ourselves on many industry firsts, driven by both technical and commercial innovation. From access to assured connectivity indoors in hospitals to smarter cities, we’ll continue to improve access to connectivity where it matters most.
• A thriving workforce: We’re nimble and fast-growing and our success relies on diverse talent from a range of backgrounds. From this running start in an industry with known diversity challenges, we’re putting structure and focus around our diversity, equity and inclusion efforts.
• Embracing Net Zero: This year we’ve baselined our carbon footprint. We choose to include key measures for the future like waste management and will be focused on our supply chain. You can read more about our targets in our Carbon Reduction Plan here.

Diversity, Equity, Inclusion, and Belonging:

Here at Freshwave, we are dedicated to making our recruitment process as inclusive as possible, and aim to do everything we can to make you feel comfortable and supported throughout. We recognise that applying for a new job can be daunting, so please let us know if there is anything we can do to enable you to be yourself, and we will look to provide any reasonable adjustments to support all applicants.