Field Quality Engineer

Date Posted:

2024-08-29

Country:

United States of America

Location:

OT541: TFP - Florence, SC 1500 Otis Way, Florence, SC, 29501 USA

Job Title

Field Quality Engineer

Role Overview:

The field quality engineering role will support improvements to product and process quality through the planning, implementation, and improvement of the quality system. Work with associates and engineers in identifying and eliminating the sources of quality defects through robust product and process improvements.

On a typical day you will:

• Develop/update FMEAs, Process Control Plans, and other quality system documents
• Ability to work effectively by collaborating with all disciplines including engineering, manufacturing, supply chain, and field personnel
• Document investigation results and summarize technical details
• Lead teams in the performance of root cause analysis and implementation of corrective actions for quality defects
• Support other functional departments when needed during investigations and or problem solving projects or events
• Analyze data sets (drawing conclusions about product and process performance) and communicate recommendations to leaders with the aid of data visualizations
• Provides detail summaries and presentations to team and reports to management in Quality and Leadership reviews
• Provides detail summaries to other functional groups to initiate Problem Solving projects or events when necessary
• Conduct improvement activities to enhance the process, such as 5S, TPM, 8D, Standard Work, etc.
• Strong foundation in new product introduction and product development processes to ensure new products and product changes are in conformance with the design
• Departmental coordination and project management to ensure program/project deliverables are met per plan and timelines given

What You Will Need to be Successful:

Education:

• Bachelor’s degree in Industrial/Manufacturing/Mechanical/Electrical engineering preferred

Experience/Qualifications:

• 3+ years in quality assurance in a manufacturing environment preferred
• Lean/6 Sigma certification a plus

Required Skills

• Excellent communication and interpersonal skills
• Ability to work well under pressure & collaborate in a team environment
• Ability to effectively analyze data sets
• Application of quality improvement and root cause analysis tools (FMEA, Gage R&R, 8D, DOE, 5 Whys, Fishbone, Pareto Charts, etc.)
• Application of Lean/6 Sigma manufacturing tools (5S, TPM, Value Stream Mapping, SIPOC, Poka Yoke, Kaizen, Hypothesis testing, etc.)
• Application of continuous improvement methodology (DMAIC, PDCA, etc.)
• Project management
• Knowledge of ISO9001
• Experience with supplier quality and PPAP acceptance a plus
• Proficient in Microsoft Office and Outlook

Physical Requirements:

• Ability to stand/walk frequently
• Infrequent lifting up to 20 lbs
• Infrequent push/pulling exertion 20 lbs

Local Benefits or Selling Statement

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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