Customer Service Agent

Patrique Mercier Recruitment is at the forefront of connecting capable individuals with exciting job opportunities in their native languages. Our commitment is to assist candidates in finding their ideal roles while embracing new cultures and experiences. We are currently seeking a Native Finnish Speaking Customer Service Agent to join our dynamic team in Greece. This role not only allows you to utilize your language skills but also offers the chance for free relocation to a country renowned for its stunning scenery, rich history, and welcoming atmosphere. If you are passionate about providing top-notch customer service and ready for an enriching adventure, we invite you to apply!

Responsibilities

• Deliver high-quality customer support to Finnish-speaking clients through various channels.
• Address and resolve customer inquiries, complaints, and issues efficiently.
• Provide accurate product information and assist with after-sales inquiries.
• Keep detailed records of customer interactions and feedback.
• Collaborate effectively with team members to meet performance objectives.
• Contribute insights and recommendations to management regarding customer experiences.
• Engage in the continuous improvement of customer service processes and protocols.

Requirements

• Fluent in Finnish (native level) and proficient in English.
• Experience in customer service or a related field is advantageous.
• Outstanding verbal and written communication skills.
• Ability to adapt to a fast-paced work environment.
• Strong problem-solving abilities and a focus on customer satisfaction.
• Familiarity with customer service software (e.g., CRM systems) is a plus.
• Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras