Application Engineer

• Application installation, configuration and administration in production and non-production environments;
• Application monitoring, performance tuning and continuous improvement of the efficiency and quality of service;
• Performing applications support and maintenance activities such as incident, change, release and problem resolution;
• Writing and validating application procedures manuals, including troubleshooting guides, backup and restore plans;
• Automate administrative procedures for recurring system administration activities and provide installation and technical support documentation where required;
• Contributing to the structuring, maintenance and development of the technical knowledgebase supporting the ICT Infrastructure Operations activities;
• Reporting on application availability, performance, capacity and overall usage where required.

Requirements

• More than 6 years working as an IT professional in mid/large IT infrastructure environments, including deployment, support and maintenance of applications.
• Presents excellent command of English, at least at C1 level.
• Knowledge of DevOps or automation scripting
• Knowledge of micro-services, container orchestration and container-based stacks such as Docker or Kubernetes.
• Knowledge of Elasticsearch
• Knowledge of relational databases (e.g. MS SQL, PostgreSQL) and how they interact with applications.
• Knowledge of shell scripting (linux and/or PowerShell), automation and deployment tools
• Knowledge of incident, change and release management

Desirable:

• Knowledge of programming or scripting (e.g. Python, .NET, Java).
• Knowledge of Helm charts
• Knowledge of Kong API Gateway
• Knowledge of Authorization and Authentication protocols and technologies (e.g. LDAP, Kerberos, SSL)
• Knowledge of Public or Hybrid Cloud services and solutions (AZURE or AWS).