Talent Support Analyst

Company

Federal Reserve Bank of St. LouisWe are looking for a motivated and results-driven Talent Support Analyst. You will work with the P&C Talent Support Team to onboard, rescreen and offboard talent. You will work with employees and contractors throughout the District, both onsite and remote. The role includes exchanging and processing of sensitive information. You will report to the Manager, Talent Support.

Work location: This is a hybrid role requiring at least 3 days in the Saint Louis office each week.

Responsibilities

• Work with the Talent Acquisition team to onboard new hires.
• Communicate with new hires on details about our organization and the onboarding process, including all initial screening tasks and requirements.
• Facilitate the completion of all aspects of the background screening processes as required by the Bank to ensure that individuals are a credible fit for the role in which they intend to work.
• Provide excellent customer service for individuals being onboarded.
• Follow process and procedure documentation to ensure compliance with Service level agreements, requirements, guidelines, etc.
• Prepare and process information in an accurate, reliable, and timely manner.
• Perform effective and efficient data entry and recordkeeping functions to support departmental operations.
• Provide assistance and support to individuals and managers during the screening process.
• Develop and coordinate communications and reports to other teams such as New Hire reports, Legal reports, checklists, etc.
• Work with Suitability Reviewers to resolve and escalate discrepancies as appropriate. Conduct follow-up with individuals as necessary.
• Perform quality monitoring reviews of process documents for accuracy and timelines.
• Ensure confidentiality of information; identify and communicate any risks.
• Update process documentation and manual as necessary.
• Provide support to the team, including reviewing peer documentation, tracking progress, identifying risks and issues, responding to questions, etc.

Qualifications

• Bachelor's Degree in any field of study.
• 3+ years of work experience and capability in personnel screening, onboarding, or a similar role.
• Ability to analyze, prioritize effectively, problem solve and to work several tasks concurrently while paying close attention to detail.
• Proficiency in office software and task management solutions.
• Excellent analytical, organizational, and communication skills.
• Must be detail oriented and highly organized while following established deadlines.
• Collaborate with team members.

Total Rewards

Bring your passion and expertise, and we'll provide the opportunities to challenge you and propel your growth—along with multiple benefits and perks that support your health, wealth, and life.

Salary: $62,000-65,000

In addition to competitive compensation, we offer a comprehensive benefits package all brought together in a flexible work environment where you can find balance:

• Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period
• 401k/Thrift Plan with generous employer match
• Employer-funded Pension Plan
• Paid Vacation/Sick Time & Holidays
• Flexible Spending Accounts and Healthcare Spending Accounts
• Flexible Work Schedule available in most departments
• Life Insurance and Long Term Disability Insurance
• Tuition Reimbursement (undergraduate and graduate)
• Parental Leave
• Free onsite 24/7 Fitness Center including training classes, and locker room / shower facilities
• Onsite Cafeteria & Coffee Shop
• Additional Convenience Benefits, Discounts and More…

At the Federal Reserve Bank of St. Louis, we believe the Federal Reserve most effectively serves the American public by building a more diverse and inclusive economy. Our commitment to diversity and inclusion, at all levels of the organization, has been one of our core values for many years and remains strong as we continue enhancing our efforts. Learn more about Bank’s culture.

The Federal Reserve Bank of St Louis is an Equal Opportunity Employer. #LI-Hybrid

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Human Resources

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers ([https://rb.wd5.myworkdayjobs.com/FRS>) or through verified Federal Reserve Bank social media channels.

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