Customer Service Representative

Patrique Mercier Recruitment is thrilled to announce an opening for a Spanish Speaking Customer Service Representative in Greece. This is an exciting opportunity for individuals who are passionate about customer service and fluent in Spanish.

In this role, you will be responsible for providing exceptional support to our Spanish-speaking customers, addressing their inquiries, resolving issues, and ensuring a seamless experience. Your communication skills and dedication to customer satisfaction will be vital to our team's success.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in Spanish and English
• Provide product and service information, and assist with order placements
• Effectively resolve customer complaints and issues
• Maintain detailed records of customer interactions
• Collaborate with team members and other departments to improve customer experience
• Stay informed about product offerings and company policies to deliver accurate assistance

Requirements

• Fluency in Spanish and English, both written and spoken
• Previous experience in customer service is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a customer-centric approach
• Able to manage multiple inquiries and prioritize tasks effectively
• Detail-oriented with a commitment to high-quality service
• Proficient in using computer systems and customer service applications

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )