Data Operations Analyst

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Does working with some of Canada’s most versatile minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology & Analytics powers game-changing retail solutions, giving our customers the ability to live their lives well.

Come work with a team that values diverse ideas, prioritizes a culture of inclusion and develops our talent from within. Loblaw Technology & Analytics gives you the chance to excel and helps you to strive for success in a big way. Keep reading to learn more!

We have an exciting opportunity for an analyst to join our Data Operations Data Integrity Team. You will play an integral role in our store support process, engaging with business partners and participating in projects and initiatives.

Job Profile: Data Operations Analyst, Data Integrity

The Analyst is a point of contact for Stores and Operations teams on master data related issues. This role is responsible for investigation and resolution of all notifications (data issues) identified by stores and/or operations.

Accountabilities:

• Fluency with data comprehension for SAP
• Build and/or run Python programs to create reports/dashboards for teams
• Data research to support decision makings or operations, leveraging Python/SQL/SAP/Excel
• Extract and analyze requests submitted from stores in SAP
• Provide weekly report to update stakeholders
• Provide timely and accurate resolution of all scanning and procurement issues
• Communicate and collaborate regularly with Category Management to ensure timely resolution of all notification issues
• Monitor team mailbox and provide subject matter expertise to stakeholders to ensure accurate and timely issue resolution
• Identify process gaps, opportunities for process improvement, and steps for resolution

Job Qualifications: Technical and Soft Skills

• Post-secondary education at either the college or university level
• Experience working with SAP and Python
• UAT Testing is an asset
• Proficiency in Microsoft Office including knowledge of MS Teams
• Strong quantitative and analytical skills working with and manipulating large amounts of data.
• Excellent interpersonal skills, and ability to work in team settings
• A self-starter with demonstrated ability to thrive in a fast-paced work environment
• Analytical and problem-solving skills
• Strong communication, interpersonal, facilitation and presentation skills required for communicating to all levels within the organization

Key Measures (Performance indicators):

• Achieve and maintain SLA’s (target service level) in notification resolution
• Accuracy of notification resolutions
• Accurate and timely completion of daily tasks supporting notifications

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.