UI/UX Designer

Payments are a dynamic and rapidly evolving area, teeming with innovation. With a high demand for new solutions, this space promises to be an exciting realm of innovation. VISA, a leader in the payment industry, is swiftly transitioning into a technology company with significant investments in this area.

Join Visa's vibrant Payment Fraud Disruption team within the Ecosystem & Operational Risk group, where we're shaping the future of fraud detection and prevention in the payments industry. As a UX/UI Design engineer, you'll collaborate closely with a diverse team of business and technology partners to create intuitive user experiences for our fraud prevention platforms.

We're looking for a seasoned UX Designer with varied backgrounds and experiences who is passionate about leveraging technology to solve complex challenges. If you are an experienced professional, with a strong understanding of User Experience Design & a knack for Web Development, we want to hear from you.

In this role, you'll have the opportunity to drive innovation, shape strategic initiatives, and contribute to Visa's mission of enabling secure and convenient payments for everyone, everywhere. We value diversity, creativity, and collaboration, and we're committed to fostering an inclusive environment where everyone's contributions are valued and respected.

Essential Functions

• As a Staff UX Designer, you will help design, enhance, and build user experiences for next generation fraud detection platforms and beyond in an agile development environment.
• Work with a diverse team of product owners, UI developers, and other stakeholders in a fast-paced environment, with quick iterative cycles.
• Keep up to date with the latest trends in UX design and introduce them into projects when appropriate.
• Promoting UX design standards and Accessibility for mobile and web.
• Field inquiries and requests for support from partners.
• Responsibilities include UX analysis and creation of conceptual approach.
• Collaborate with UI developers to ensure that design specifications are implemented correctly and meet security and best practices.
• Set UX design standards and best practices for the teams’ deliverables.
• Analyze existing software for Usability and Accessibility issues and provide recommendations for improvement.
• Evaluate options and provide recommendation on scope and scale of effort required to implement final requirements.
• Identify opportunities for future enhancements and refinements to standards, best practices, and development methodologies.
• Participate and lead design review sessions as appropriate to ensure the quality of work delivered by self and teammates are in accordance with design standards.
• Collaborate with business partners on requirements elaboration, design, configuration, and business re-engineering.
• Present UX solutions, capabilities, considerations, and features in business terms. Effectively communicate status, issues, and risks in a precise and timely manner.
• Basic understanding and knowledge in building engaging web applications with HTML/CSS/JavaScript/TypeScript/React/Angular.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa is not offering relocation assistance for this role.

Requirements

Basic Qualifications:
• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Proficiency in UX design techniques and principles involved in the production of conceptual prototypes, wireframes, and web prototypes
• Expertise in analyzing written requirements and visually conceptualizing the user interface and application flows
• Experience in Adobe suite, Figma, Sketch or other Ui/UX design tools
• Familiarity with Figma
• Hands-on experience with HTML5, CSS3, JavaScript, and modern JavaScript UI frameworks such as Angular and/or React would be an added advantage
• Excellent verbal and written communication skills, problem-solving abilities, customer service skills, and interpersonal communication
• Ability to work autonomously and manage personal workload effectively
• Experience in agile development incorporating Continuous Integration and Continuous Delivery
• Ability to present intricate ideas in a clear, concise manner
• Highly motivated, resourceful and results-oriented
• Proven ability to navigate through uncertainty
• Systematic with a passion for deep research and attention to detail
• Strong work ethics, and a team player committed to achieving the best results as a team
• Passionate about understanding user needs and constantly striving to improve our products
• Ability to see and understand the big picture, while staying focused on the task at hand to achieve immediate goals

Additional information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 119,100.00 to 172,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Visa is not offering relocation assistance for this role.