Solution Architect

As a Solution Architect, you will be a critical member of our GTM and post-sales organization. You will have an opportunity to work with leading Fortune500 customers as they explore GenAI Use cases while providing critical feedback to the product and marketing teams to help grow our business in a collaborative environment.

Core Responsibilities

• Partner closely with enterprise customers to deliver high-impact demonstrations around 10x personalized content creation and velocity.
• Work hands-on with customers through pilots and proof of technology, as well as deliver training and provide technical guidance to ensure customers are successful.
• Track progress of use cases and customer outcomes, providing a strong point-of-view and perspective.
• Support a partner ecosystem including large technology partnerships such as Google, Salesforce and Microsoft as well as System Integrators and Creative Agencies.
• Serve as the “voice of the customer” and provide regular feedback to product and engineering teams to iterate on product and inform our product roadmap.
• Codify best practices, develop an effective process to scale and help build out the team.

Minimum Qualifications

• At least 3+ years in presales, delivery, solution architecture and/or customer success roles in B2B enterprise SaaS, top consulting firms and/or within an enterprise customer.
• Track record of helping to technically deliver solutions ideally around marketing use cases.
• Reputation of being “customer centric” with a deep understanding of the customers’ needs along with ability to navigate large, complex, and matrixed enterprises.
• Strong problem solver who is a self-starter, proactive and works collaboratively with others.
• Excellent communication, interpersonal and project management skills.

Preferred Qualifications

• Bachelor's degree in Business, Sales, Computer Science, or a comparable field.
• In-depth understanding of SaaS products and services, with experience in B2B sales.