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At ServiceNow, our technology makes the world work for everyone, and our people make it possible
Team: The SRE Delivery Analytics team supports informed decision making by efficiently providing SRE management and other key stakeholders with timely, high-quality, curated analyses, reports, metrics, and related services.
What you get to do in this role:
· Design, develop, and maintain the reports, analyses, metrics, and related resources needed to support and continually improve ServiceNow's SRE
· Work with disparate, often complex, data sets to perform analyses and communicate findings and recommendations to the SRE leadership team
· Identify, develop, and deploy metrics to support operations and drive continuous improvement initiatives
· Champion the adoption of data analytics as a key component of process, technology, and resource management
· Play a keep role in the development and ongoing improvement of the SRE Data Analytics program
To be successful in this role you have:
· Demonstrated expertise in Excel
· Demonstrated expertise in Power BI or Tableau
· Demonstrated expertise in SQL and databases
· Demonstrated expertise in scripting and/or programming—particularly Python
· Demonstrated proficiency with Linux, IP networks, servers, and other i...
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