Project Manager

Location New York/New England

Manage customer projects through interaction with various internal departments and provide external customers with information and support. Provide operational direction, guidance and support to all departments regarding the production of bridge products from initial sale to final contract close out consistent with the corporate mission, guiding principles, and financial objectives.

Essential functions

• Develop and maintain good relationships with customer
• Coordinate with drafting/engineering and production coordinators to determine projects schedules
• Review and approve purchase orders, invoices, and sales contracts to ensure that legal obligations are met
• Review specifications to ensure that the scope of the work is consistent with the bid
• Maintain records of communications with customers (phone calls, conversations, standard letters and notices) and update Canam systems with the appropriate dates
• Reply to Requests for Information from all departments
• Follow up on any codes that may affect delivery in collaboration with the credit department
• Review comparison reports
• Research and write up change orders based on verifiable information
• Follow up on collection letters to customers
• Write up processing forms and/or processes extra credit
• Ensure that final drawings are sent and calculations are included if necessary
• Process back charge forms in collaboration with various departments when claims are received
• Review claims, document issues, and resolve claims with management granting final approval
• Review charges, document issues, and provide management with the supporting documents necessary to review claims
• Update tracking spreadsheets with all back charges and change orders
• Attend job site meetings as directed by management
• Work with customers on any job site in an ongoing effort to avoid or minimize the cost impact of potential back charges
• Research accounting issues as requested by the Accounting Manager
• Prepare reports and correspondence for internal and external use
• Perform other duties as assigned by supervisor

Requirements

• Bachelor’s degree (B.A.) or the equivalent from a college or technical school with a four-year program
• At least 5 years of related experience in the steel fabrication industry
• Knowledge of AISC, AWS, ASTM and OSHA requirements
• Effective communication skills and strong customer orientation
• Effective problem-solving and decision-making skills
• Strong negotiating skills
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Exceptional and proven organizational skills
• Ability to write routine reports and correspondence
• Ability to apply basic geometry and trigonometry concepts
• Willingness to travel for necessary training and job site visits
• Working knowledge of Microsoft Word, Excel, Project and Google Suite
• Read and speak English