Team Lead Logistics Operations

This role will involve managing analytics and reporting for Vendor Operations and Vendor Performance across the country. The vendor operations specialist will take ownership of analytics, reporting and improving service levels by measuring compliance, finding performance gaps, and recommending key actions to improve performance.

Requirements

What’s on Your Plate?

• Reporting and monitoring of KPIs and performance SLAs
• Conduct detailed data analysis to identify and solve vendor operations and performance problems by analyzing and deriving insights from large, complex sets of data
• Providing all data needed for vendor performance improvement at the country level and acting as a consultant for the Operations Manager
• Optimize key KPIs such as coverage, preparation time, vendor delay, reduce offline duration, etc through clear insights and recommend action area for overall improvement
• Manage related back office tools and make necessary adjustments based on business needs.
• Project Manage key projects for performance improvement.
• Run experiments, develop dashboards, and use data visualizations to communicate results to leadership

What did we order?

• Bachelor's Degree in computer engineering or equivalent
• 3-5 years of experience in food/grocery tech industry is highly preferred
• Extensive experience in Data Analytics tools like tableau, Looker, SQL, Big Query, etc
• Experience in presenting to cross-cultural team members and cross-functional teams
• Ability to analyze data and derive insights from comprehensive data reports
• Ability to deal with ambiguity, work under pressure, handle stress
• An individual contributor who can work in a fast-paced environment with a make-it-happen attitude