Systems Engineer

Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.

Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations enable its bank customers to offer consumers choices, Pay now with debit, ahead of time with prepaid or later with credit products. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.

Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.

Position Summary

The global systems engineering group is responsible for engineering and support of the IT infrastructure for Visa Inc. and VisaNet. This includes planning, design, evaluation, installation, deployment, automation and maintenance of the IT infrastructure for the data centers and office facilities.

Job Scope

This is an individual contributor role responsible for solving complex problems and taking a broad perspective to identify innovative solutions. This role serves as a technical-functional specialist and works independently with guidance only in the most complex situations. This job requires high collaboration within the team and partnering teams. This job does not require travel or lifting any weights in a Data Center environment.

Responsibilities

• Responsible for the design and automate implementation of server infrastructure based on business requirements and adhering to tight operations, security, and procedural models
• Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments
• This position requires a candidate with strong hands on technical engineering professional with business acumen
• Responsible for mentoring junior team members, developing ITIL procedures and best practices standards
• Work with other Engineering Disciplines to develop Infrastructure Building Blocks based Reference Architectures and standards that can be offered as services to our customers
• This position requires design and deployment automation experience with custom and off-the-shelf application, and help coordinate activities of multiple technology domains in terms of design, automate and deployment.
• This position requires a dynamic, hard-working and ambitious individual, with excellent oral and written communication skills
• Candidates will possess strong leadership and interpersonal skills and have experience working in large enterprise operational environments

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Requirements

Basic Qualifiactions
8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.

Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Technical Requirements
•In-depth hands-on experience managing the lifecycle of at least 2 of following Operating Systems and or hypervisors.
o Linux- Red Hat Enterprise Linux 7 or 8, Ubuntu 18.x or 20.x, CentOS 7 or RockyLinux 8
oVMware ESXi, KVM
• In-depth experience in deployment and workflow automation. Familiar with automation and workflow tool such as Ansible.
• In-depth experience with enterprise class virtualization technologies – Vmware vSphere and or KVM
• Hardware and infrastructure automation experience in at least one of the following server product lines -
o HP Proliant
o Dell PowerEdge
• Scripting and task automation experience in Linux, Windows or virtualized environments. Good knowledge and experience in software defined infrastructure.
•Strong technical analytical and troubleshooting skills, and possess an ability to explain technical concepts and provide guidance to junior staff
• Experience in system monitoring with tools supporting unattended operations
• Experience in securing Linux Systems with SELinux.
• Engineering Knowledge to troubleshoot and solve storage issues (Hosts, SAN switches and Storage Devices)
•Engineering knowledge in TCPIP networking –link aggregation redundancy, switches, routing and load-balancing
• Ability to write technical designs, documentation and presentations for Compute Infrastructure.
• Ability to provide level 3 support and guide level 2 administrators on problem resolution. Exhibit engineering value and perform operational acceptance or turnover activities.
• Must be willing to go on 24x7 ‘On-call’ engineering support on a weekly rotational basis
Professional Requirements
•Bachelors or Degree or equivalent experience in CS or EE equivalent.
• Typically requires a minimum of 7-10 years of relevant working experience.
• Broad knowledge in hardware, software, network and applications deployments thru automation.
•Experience in an application hosting or data center environment
•Experience with maintaining highly available and highly secure systems
•Strong process orientation and a solid understanding of software development and testing techniques, methodologies and best practices are required for automation.
• Individual should be extremely self-motivated with the ability to work independently, coordinating activities within cross-regional and cross-functional teams
•Strong interpersonal, facilitation, and leadership skills along with effective communication (both written and verbal) skills
•Exhibit advanced planning, organizational and problem solving skills
•Strong project management skills
•ITIL certification preferred