Senior Engineer - IT

Job Description

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

Roles & Responsibilities:
- Required to work on Access Request Management fulfilment operations and tickets within defined SLAs
- Required to perform UAA (User Access Administration) audit activities
- Manage On/Off Boarding tasks
- Required to perform Application role- based access, Prov/De Provisioning tasks
- Required to manage access of inhouse applications such as Account Creation, Modification and Deactivation
- Required to provision accounts in Enterprise directory services (Active Directory)
- Required to perform tasks in O365 User provisioning
- Basic administration of MS Azure Active Directory
- Required to perform Multi Factor Authentication (MFA) admin tasks
- Required to generate Status Reports, Dashboards and Quality Metrics
- Candidate will be required to interact with Client, vendors and other business functions
- Should be ready to work in rotational shift and support over Indian Holidays and Weekends
- Should be open for 24*7 Support including Night shifts / US business hours

Skills:
- Understanding of Identity and Access Management (IAM) concepts
- Analytical and Troubleshooting skills
- Well versed with creating and analyzing excel data for UAA related tasks
- Word/Excel/PowerPoint knowledge
- Basic SQL and Database Query processing knowledge and skills
- Basic understanding of MS Active Directory and Azure services
- Experience with Role Based Access Controls
- Understanding of MFA and related administration skills
- Communication and Presentation skills

Preferred skill
- PowerShell scripting knowledge if any

Preferred Certifications
- ITIL, Agile, SQL, MS Active Directory, Healthcare IT

Education
- B. Tech, BSC IT, BCA or any Technology Bachelor or Master’s Degree

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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