Software Engineer

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

**Convai Profile:
Convai is a Probe CX company specialising in automated intelligent conversation systems for call centres. Our flagship solution, Oration, utilises artificial intelligence to automate conversations and improve customer experience and call centre efficiencies. With Oration, contact centres can deliver full natural language call routing solutions with no technical capability required.

Our experienced team is dedicated to enabling better conversations for contact centres, making every conversation count. With the backing of Probe Group, we continue to deliver innovative solutions to meet the industry's needs now and in the future.

**Role Description:

This is a full-time remote role for a Software Engineer at Convai. As a Software Engineer, you will be responsible for the development and maintenance of our Oration CX platform. Your day-to-day tasks will include both front-end and back-end web development.

**Key Skills and Experience:

• Strong Software Development skills
• Experience in full stack development
• Excellent communication skills
• Excellent problem-solving and analytical skills
• Ability to work independently and remotely
• Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment
• DevOps mindset: passionate for automation and innovation
• Knowledge of conversational design is a plus

**Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field
• AWS certification is a plus

**Technologies we use:

• IVR, Chatbots
• AWS serverless services
• React, Node.JS
• GIT, JIRA, Confluence

If you are interested in making the move to join our team, Apply Now.