Technical Presales Engineer

We are seeking a highly skilled and motivated Technical Pre-sale Engineer with at least 10 years of experience to join our dynamic team. As a Technical Pre-sale Engineer, you will play a critical role in engaging with customers, designing solutions, and driving product development to meet their specific requirements. The Pre-sale engineer will also be responsible for preparing comprehensive tenders, fostering relationships with technical partners and vendors, and ensuring exceptional customer engagement throughout the entire lifecycle.

Main Responsibilities:

1. Solution Architect:
   • Design and architect technical solutions based on customer requirements, leveraging expertise in networking, cloud, and security.
2. Customer Engagement and Design:
   • Engage with customers to understand their needs and develop customized solutions to meet their specific requirements.
3. Product Development:
   • Collaborate with product development teams to enhance and optimize existing solutions based on market trends and customer feedback.
4. Tender Submissions:
   • Prepare and submit tenders with detailed technical solutions and Bill of Quantities (BOQ) in response to customer requests.
5. Vendor & Partner Relations :
   • Act as a focal point of communication between the company and technical partners/vendors, ensuring seamless collaboration and strong relationships.
6. Customer Engagement through Lifecycle:
   • Maintain a proactive approach to customer engagement, from identifying opportunities to delivering the final solution, ensuring customer satisfaction and repeat business.

Requirements & Skills:

• Experience:
  • At least 10 years of experience in a relevant technical role within the data center and cloud hosting industry.
• Expert Level Skills:
  • Exceptional expertise in networking, cloud technologies, solution architecture, and security.
• Certifications:
  • Relevant certifications in networking, cloud platforms, solution architecture, and security are preferred (e.g., CCIE, Cloud Solutions Architect, CISSP).
• Communication Skills:
  • Strong written and verbal communication skills to effectively articulate technical solutions and engage with both customers and internal teams.
• Analytical Thinking:
  • Ability to analyze complex technical challenges and devise innovative and effective solutions.
• Team Collaboration:
  • Proven ability to work collaboratively with cross-functional teams to achieve common goals and objectives.
• Customer-Focused Approach:
  • Demonstrated commitment to providing exceptional customer service and creating value through tailored solutions.

Requirements

IT Graduate