Accounts Receivable Collections Manager

The Accounts Receivable Collections Manager will take a leadership role in the day-to-day operations of the accounts receivable function of the business to support and promote excellent customer service, accurate billing practices, prompt customer payments and detailed department record keeping. This role resides on our Accounting Team and reports to the Cash and Collections Manager. This is a full-time, remote opportunity.

Responsibilities include but are not limited to:

• Prepares reports and analyses to keep leadership apprised of results and opportunities to decrease outstanding accounts receivable for assigned goals.
• Assist in streamlining and improving the accounts receivable process identifying areas of performance improvement.
• Manage and direct accounts receivable/collections staff in daily tasks.
• Set objectives for the team aligned with the accounting departments goals.
• Foster a collaborative team environment for efficient and accurate processes.
• Develop and implement effective strategies for collections to minimize outstanding receivables.
• Monitor and analyze aged receivables, implementing appropriate actions to address overdue accounts.
• Conduct regular reconciliations of accounts receivable to ensure accuracy and completeness.
• Investigate and resolve discrepancies, working closely with other departments as needed.
• Participate in AR aging and collection reviews with management.
• Assist finance department in annual audit preparation.

Requirements

• 7+ years of collections experience, preferably in SaaS industry.
• Bachelor degree in Business Administration, Accounting, or Finance preferred.
• Proficiency with MS Office applications including robust Excel skill.
• Previous experience with Netsuite or SalesForce preferred.
• Fluency in German and English is a must.
• Excellent analytical skills along with the ability to create and present detailed reports.
• Strong organization skills and the ability to effectively multi-task.
• Excellent interpersonal skills and comfortable interacting at all levels in a fast-paced environment