Account Manager

Luminary Group, in collaboration with a world-leading Biotech, is seeking an Account Manager who will report directly to the Sales Manager. As a Systems Account Manager, you will play a crucial role in strategically managing commercial accounts and promoting cutting-edge scientific analysis solutions to various markets including pharmaceuticals, biopharmaceuticals, food, environmental, chemical, and academic research sectors. Operating within a collaborative and supportive environment, you will actively engage with colleagues to foster innovation and share best practices.

Responsibilities:

• Develop and execute action plans to expand and renew product portfolios.
• Tailor strategies for each account to drive sales growth.
• Identify and pursue new sales opportunities through prospecting.
• Cultivate relationships with existing customers through various engagement channels.
• Conduct technical and commercial presentations, offering expert advice to clients.
• Prepare and negotiate sales proposals and respond to tenders.
• Monitor market trends and competition, adapting strategies accordingly.
• Provide regular activity reports and maintain CRM database.
• Collaborate with internal teams for seamless customer service and support.
• Utilize company resources for training and documentation.
• Travel to customer sites and attend team meetings as required.

Requirements

• Master's degree in Chemistry, Biochemistry, or Physics preferred; PhD advantageous.
• Previous sales experience or customer-facing role in relevant industries.
• Knowledge of LC and MS instrument technologies desirable.
• Strong networking and presentation skills.
• Commercial acumen with persuasive abilities.
• Proactive, organized, and able to manage priorities effectively.
• Excellent communication skills, both verbal and written.
• Team player with the ability to collaborate across departments.
• Fluency in English; proficiency in Microsoft Office and CRM software.
• Willingness to travel up to 70% of the time, including overnight stays.