Senior Account Manager

We are a market-leading web intelligence collection platform, providing premium proxies and data scraping solutions for large-scale public web data gathering. Today, we unite over 450 data industry professionals for one purpose: to create a future where all businesses have access to big data and business intelligence, and a work environment where everyone can grow and thrive.

Our team’s purpose:

Providing maximum business value to our B2B clients by nurturing long-term relationships and driving internal account ownership, as a result being the ultimate revenue growth driver of our company.

Our team’s mission:

To become the trusted advisors for our B2B clients that rely on big data for their success by applying Strategic Account Management best practices and expertise.

Your day-to-day:

• Own the success of our business customers of various sizes;
• Engage in day-to-day communications with customers to ensure we're maximizing their business value;
• Identify and utilize up-sell and cross-sell opportunities within a designated customer portfolio;
• Ensure a seamless experience for the customer during product adoption and deployment;
• Work on customer agreements and renewals;
• Manage your opportunity pipeline and at-risk accounts;
• Engage in Strategic Account Management activities;
• Go on business trips and visit your clients (when applicable);
• Proactively identify team process improvements and work on team initiatives.

Your skills & experience:

• B2B account management experience or similar experience in leading customer engagements with positive outcomes (ideally at least 2-3 years of experience, working with international / enterprise clients);

• Proven relationship management and problem-solving skills;

• Strong business acumen and negotiation skills;

• Excellence in written and verbal English communication skills;

• A data-driven approach to sales and knowledge or experience in key sales/mailing tools.

NICE TO HAVE:

• Having prior experience in the technology sector with SaaS products;
• Having experience working within the E-Commerce, Travel, SEO or Cybersecurity industries;
• Strategic Account Management experience.

Salary:

• Gross salary 2320 - 3970 EUR/month. Keep in mind that we are open to discuss a different salary based on your skills and competences.

Up for the challenge? Let’s talk!