Key Account Management Excellence Owner

As Key Account Management (KAM) Excellence Owner at Somfy Group, you are the cornerstone of the KAM community, propelling it towards a future of growth and customer-centric innovations. Your role is pivotal in implementing the best standards of key account management, and your ability to lead will reflect directly in our success.

Main Missions

• Animation of the KAM community: create a dynamic and interactive environment that encourages best practice sharing, collaborative problem solving and collective progress.
• Capabilities enhancement : equip key account managers with the highest standards of knowledge, tools, and practices needed to foster growth and sustain meaningful relationships with key customers.
• KAM process leadership: oversee the KAM process by animating the governance and consolidating market needs on a global scale.
• Project facilitation: ensure the seamless execution of major KAM projects by identifying and removing blocking points.
• Performance monitoring: keep a vigilant eye on the performance metrics related to the group's strategic customers, leading initiatives designed to improve these outcomes.

Requirements

You hold a master's degree with at least 5 years of successful international experience managing key accounts, particularly with industrial customers.

Your main skills are the following :

• Strategic vision: profound strategic thinking, capable of envisioning and executing initiatives that drive long-term success.
• Business acumen: deep understanding of business operations, including financial, market, and organizational dynamics.
• Account portfolio management: expertise in managing and scaling key accounts, drawing on past successes.
• Leadership: natural leader, capable of guiding, inspiring, and elevating those around you.
• Collaboration: you thrive in team settings and are adept at working alongside others to achieve collective aspirations.
• Communication & influence: an exceptional communicator with the ability to sway and steer decisions in fast-paced environments.
• Language: proficiency in English is mandatory, both written and spoken, to thrive in our diverse global landscape.