Associate City Manager - Logistics

**Role Scope

• Oversees all daily logistics-related operations
• Directing, optimizing, and coordinating full order cycle
• Leads communication with external suppliers
• Supervise, and coach multiple rider managers and rider trainers
• Oversees and ensures restaurant onboarding and training
• Set up SOPs, policies, and tools for safety/compliance of riders and partners
• Help with the coordination of marketing campaigns and activities across all brand entities
• Coordinate with country logistics head on operational zone setup and special projects
• Responsible for city rider experience and satisfaction score
• Provide weekly updates to country management on projects & performance progress

Requirements

**What Did We Order?

• Bachelor's Degree
• 3-4 years of experience in food/grocery tech industry is highly preferred at a supervisor/managerial level
• Strong experience and capability in Data Analytics
• Strong communication skills, both written and verbal.
• People management skills: Experience in managing bigger group of people
• Stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams
• Ability to analyze data and derive insights from comprehensive data reports
• Ability to deal with ambiguity, work under pressure, and handle stress