Customer Success Manager

Mid-level
🇹🇷 Turkey
Customer Success Manager

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We’ve unlocked unicorn status following our Series D round We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and the list goes on.

Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in the The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and eCommerce Personalization.

When our team founded Insider, they not only sought to create a product company, but to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100projects shecodes, sheleads and shemarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

Welcome to Career Revolution: Hi-Tech, a groundbreaking program designed specifically for career changers like you. A career journey with every step planned down to the smallest detail. Whether you're coming from a completely different field or looking to pivot within the tech space, this program offers the perfect blend of training, mentorship, and real-world experience to help you thrive in a role that includes product knowledge and customer facing experience at the same time.

What if we told…

You're about to embark on a journey that will redefine your career, a journey where the digital realm is as boundless as your imagination. At Insider, we're seeking visionary, special minds to join our team of digital architects and warriors, those who can navigate the intricate code of reality, those who can reshape the future and the digital marketing landscape. Follow the white rabbit! (rabbit emoji)

What if we told…

You will leverage your product knowledge and account management skills in a dynamic, customer-facing role. You will learn everything about the product, process and customer in detail and be in contact with the C-Levels of the biggest companies in various industries.

What if we told…

You can continue your career with this program in New York, Sydney, Tokyo, London, Paris…(hard to mention all places we are working around the world, just a second) Amsterdam, Warsaw, Moscow, Dubai, Singapore, Bangkok…

What if we told…

You will have

In-depth Knowledge of the Digital World: Understand the intricacies of digital marketing and how to leverage its power.

Insight into the Marketing Industry: Learn the latest trends, tools, and strategies that are shaping the future of marketing.

Exposure to Different Sectors: Broaden your horizons by exploring various industries and how they intersect with digital marketing.

Comprehensive Product Knowledge: Get to know innovative SaaS products and how they solve real-world business problems.

Advanced Account Management Skills: Develop the expertise to manage client relationships, drive customer success, and deliver exceptional value.

What if we told…

You are the chosen one!

Ready to revolutionize your career and join the forefront of digital marketing in the B2B SaaS industry? Apply now and take the first step towards an exciting and fulfilling new career path.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!

 

Insider.

Insider.

Insider is a B2B SaaS company driving growth for clients worldwide.

B2B
SaaS

LinkedIn

🏭software development
🎂2012

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