Field Service Engineer/Optimizer

As a Field Service Engineer*, you’ll play a crucial role in our mission. Your responsibilities will include:

1. Installation and Maintenance:
   • Install, commission, and maintain sensor-based sorters within TOMRA’s Recycling install base.
   • Optimize system performance through regular testing and adjustments.
2. Exceptional Customer Experiences:
   • Communicate effectively with our diverse customer base using various mediums.
   • Provide top-class support, ensuring customer satisfaction.
3. Value Creation:
   • Identify opportunities to enhance our customers’ businesses.
   • Introduce complementary TOMRA products, solutions, and services.
4. Feedback Loop:
   • Act as a bridge between our customers and headquarters.
   • Continuously seek ways to delight our customers by sharing valuable market insights.

Requirements

• Vocational Education and Training (VET):
  • Background in electricity, electronics, computer science, or related fields.
• Work Experience:
  • 2-3 years in an industrial environment.
  • Familiarity with electrical systems and troubleshooting.
• Skills and Traits:
  • Self-motivated and proven capacity to fully complete tasks
  • Willing to travel for at least 80 % of the time, based on a flexible schedule.
  • Advanced IT and network skills.
  • Logical thinker with an affinity for computer programs.
  • Excellent communication skills, especially when interacting with customers.
  • Socially outgoing and able to handle challenging situations.
• Language Proficiency:
  • Fluent in verbal and written English
  • Good language skills in Flemish or Dutch