Delivery Director

Currently, we’re looking for a purpose-driven Consulting Director that will play a strategic role in our Retail portfolio. We seek an inspiring leader for our talented experts of Engineering and Delivery Leads, who will be accountable for high-level portfolio management, business development and delivery strategy.

What will your tasks be as a Delivery Director? We divided them into four categories:

Strategy Planning & Execution

• Setting & executing delivery strategies for Retail portfolio to provide our clients with the best possible service and experience (with focus on the product & business value aspect of the proposed solutions).
• Co-creating & executing commercial strategy for a Retail vertical (offering, go-to-market, marketing & business activities, new account research & strategy management, and more).

Portfolio Management & Service Innovation

• Ensuring that project & product management standards and best practices are maintained across the portfolio.
• Being accou ntable for monitoring the delivering quality, profitability, team and client satisfaction on all accounts.
• Serving as the highest portfolio issues escalation point for both teams and clients.
• Actively identifying and removing portfolio-wide & cross-department bottlenecks within Delivery and beyond.
• Driving the continuous improvement of project & product management best practices, collaboration & productivity in line with company strategy & brand promises.

Business Development

• Being responsible for portfolio’s commercial success (revenue, growth rate, margin).
• Engaging actively in attracting new clients to Netguru (prospecting, participating at key sales meetings & events, contributing.
• Building and maintaining long term relationships with key customers from your portfolio & targeted markets.
• Identifying & contributing to potential sales and growth opportunities in your portfolio.
• Understanding and identifying key vertical trends and translating them into relevant business opportunities.

People Management

• Leading, building & coaching a team of Delivery Leads and Engineering Leads
• Securing a productive, effective and enjoyable environment for project teams in your portfolio.

Requirements

We want you onboard if you have relevant:

Experience

• Proven track record and 5+ years of experience in leading technology programmes and/or portfolios (simultaneous delivery of multiple software projects).
• Hands-on experience in delivering digital projects (ideally enterprise software).
• Experience in working in a customer-facing environment; preferably with a retail professional services background or retail client portfolio.
• Experience with working with clients throughout all stages of their journey (from prospecting to expanding the relationship).
• Track record of building delivery excellence and a brand that attracts talent & clients to the organisation.
• Track record in introducing company-wide initiatives and structures supported by excellent change management skills".
• Engineering background would be a big asset.

Skills

• Fluency in English and Polish.
• Strong team management techniques, particularly around portfolio health, when to intervene, and ensuring quality.
• Broad business and technology understanding, a good awareness of industry trends and ability to translate them into relevant strategies.
• Strong networking skills: ability to build relationships (prospects, clients, employees).
• Ability to communicate big ideas to varied audiences throughout the organization (across engineering, product and business teams).
• Ability to execute & delegate in a complex & multi-level stakeholder environment.

Mindset

• You are a creative problem solver with a holistic mindset - connecting the dots, systematic in structuring them and detail-oriented in specifying them.
• You always aim to raise the bar and are actively looking for ways to deliver excellence.
• You are motivated by complex challenges and understand how to gather people to solve them.
• You follow a can-do attitude and willingness to learn new things, keeping track of industry trends and competitors’ activities.
• You work efficiently and solution oriented, while always taking the time for your team.

Benefits

Perks & benefits:

• Access to the WorkSmile platform, offering benefits adapted to your preferences.
• Support for your growth – a head/manager’s budget available to every employee.
• Discounts on Apple products.
• One-time PLN 1000 home-office bonus for B2B contractors, and PLN 175 monthly lump sum (ryczałt) for remote employees.
• Various internal initiatives: webinars, knowledge sharing sessions, internal conferences.

Here's what you can expect from the recruitment process:

• You'll meet with our Talent Acquisition Team: we'll be happy to get to know you and tell you more about us!
• If everything goes well, you will meet our Team at a few online interviews.

Don't hesitate and apply right away!

At Netguru, we're committed to creating an inclusive environment for everyone. If you require any disability-related adaptations during the recruitment process, please let us know. We're here to help!