SMB Account Manager

What you'll do: ​

• Grow sales within existing small/medium sized client accounts, collaborate with sales specialists to identify growth opportunities across therapeutic areas ​
• Go “high and wide” in accounts to build relationships with potential buyers and influencers; take a consultative approach to identify client issues that DHC can solve ​
• Initiate conversations about new opportunities and partner with DHC Sales Specialists to develop and close opportunities ​
• Work with the Customer Experience organization to optimize usage and value of DHC services ​
• Lead critical renewals conversations ​
• Meet and exceed renewal and expansion quotas ​
• Accurately forecast opportunities and utilize CRM to manage your portfolio

What you'll need: ​

• 3+ years of individual, quota-carrying selling experience in BioPharma / Med Device​
• Experience selling to or working in key BioPharma / Med Dev. functions: commercial teams within a brand or therapeutic area, Analytics, or Med Affairs teams ​
• Experience in account planning and collaborating with cross-functional teams​
• Experience negotiating and closing multi-year service contracts ​
• A powerful work ethic with energy, humor, compassion, and enthusiasm ​
• Superior communication skills and proficiency crafting compelling narratives using MS Office tools ​
• A. or B.S. degree