TechOps Engineer

As a TechOps Engineer, your role will indeed be critical in maintaining a stable and reliable technical infrastructure. You will be responsible for monitoring and managing the organization's systems, networks, and hardware to ensure they are functioning optimally and available for use by the organization's users.

**What you'll do:

• Monitor and troubleshoot the organization's systems, networks, and applications to ensure optimal performance and availability.
• Proactively identify and resolve technical issues, incidents, and outages to minimize downtime and ensure a seamless user experience.
• Perform system administration tasks, including server configuration, maintenance, and upgrades.
• Conduct security audits and implement appropriate measures to protect the organization's infrastructure and data.
• Develop the documentation, including system configurations, processes, and procedures.
• Evaluate and recommend new technologies, tools, and processes to improve system performance, scalability, and reliability.
• Collaborate with external vendors and service providers to troubleshoot and resolve technical issues.

Who we're looking for:

• Proven experience as a Technical Operations Engineer or similar role.
• Strong knowledge of systems administration, networking, and infrastructure management.
• Proficiency in Linux environments and scripting.
• Experience with cloud platforms (e.g., AWS, GCP)
• Jira Administration
• Understanding of networking protocols and technologies (TCP/IP, DNS, DHCP, VPN, etc.).
• Google workspace and exposure in managing SaaS based applications.
• CCTV and Biometrics
• Knowledge of Mac OS and Windows operating systems
• Knowledge of Squid proxy and PXE.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Rotations to provide 24/7 support