Product Owner - HR Service Delivery Portal

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

About People & Culture (P&C) Technology

In the People Insights & Technology team, the P&C Technology Area of Practice (AoP) provides expertise, partnership and product ownership of our enabling technology with the vision of creating a seamless digital P&C experience to unlock greatness in our people and our organization.

Your opportunity:

As Product Owner - HR Service Delivery Portal, you will be a part of the People & Culture (P&C - formerly HR) organization, and you will be the single person who is empowered and responsible for the success of the HR Service Delivery Portal and virtual agent in ServiceNow and for maximizing the value of the Product. You will be the liaison between the stakeholders/customers, and the scrum team, and partner with other P&C Product Owners, the P&C Servicenow Product Manager and IT collaborators (System Managers, Business Analysts, the Enterprise Platform representatives) to stay consistent with the broader vision and overall strategy of the ServiceNow platform. Your key responsibilities are:

• Managing and prioritizing product backlog to maximize value
• Deeply understanding and representing customer needs and wants, using these insights to inform the roadmap and priorities; connecting and partnering with stakeholders and SMEs
• Translating objectives (Value) into requirements (MVP)
• Bridging the gap between technical team members and non-technical stakeholders by blending technical proficiency with empathy and high-level communication skills
• You are empowered to make decisions for the product and collaborate with the Product Manager for large scale decisions

Who you are:

• You have a Technical Product and/or Project Management experience
• You are familiar with agile methodologies such as Scrum, SAFE or Kanban
• You have excellent verbal and written communication skills in English with a demonstrated ability to effectively communicate technical and business issues and solutions
• You are committed to providing exceptional customer experience
• You have a strong functional understanding of core P&C business terminology, processes and practices; ServiceNow experience is a plus

In exchange we provide you with:

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career.
• Excellent benefits & flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice (1 office day/week on average, and we provide fully remote working conditions within Hungary). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
• A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

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Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in Budapest provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the EMEA region. Today Roche employs altogether around 2000 employees in Hungary.

Roche is an Equal Opportunity Employer.