Training Executive

Job Description

Summary:

We are seeking a CH Executive - Support to join our team. Your role will involve designing an array of materials spanning digital, classroom, and e-learning programs. Success in this position requires being a proactive self-starter, capable of generating innovative creative concepts and demonstrating exceptional attention to detail.

What You'll Champion:

**Training & Quality Executive

• Collaborate with Assistant Managers and Managers to assess training needs and schedule appropriate training sessions.
• Design and deliver effective training programs.
• Prepare and update educational materials such as new hires, refresher slides, videos, and other resources in the training drive.
• Support, coach, and mentor both new and existing employees.
• Maintain attendance and other training records.
• Conduct evaluations to identify areas for improvement, including DSAT coaching, Gemba walks, and sampling.
• Monitor employee performance and response to training to ensure desired outcomes are achieved.
• Conduct on-the-job training sessions.
• Work as part of a team and effectively manage stakeholders' expectations.
• Support and assist the audit and quality team in conducting quality audits and generating reports for all teams (CHSS & Airline) as and when required.
• Maintain knowledge of quality standards and work with the QA team on creating awareness and training programs/workshops
• Make recommendations for process improvements.
• Create, review, and refine processes to enhance efficiency and effectiveness.
• Participate in monthly departmental meetings.
• Demonstrate strong attention to detail.
• Manage time effectively to meet training and quality objectives.

What You'll Enjoy: ​

• Communication Skills : Excellent verbal and written communication skills to effectively convey training materials and quality standards.
• Technical Proficiency: Proficient in using training software and tools, including Learning Management Systems (LMS), presentation software, and video editing tools.
• Analytical Skills: Strong analytical skills to assess training effectiveness and identify areas for improvement.
• Adaptability : Ability to adapt training methods to different learning styles and employee needs.
• Problem-Solving: Strong problem-solving skills to address training challenges and quality issues proactively.
• Interpersonal Skills: Excellent interpersonal skills to build rapport with employees and foster a positive learning environment.
• Continuous Improvement : Commitment to continuous improvement and staying updated with the latest training and quality management trends and best practices.

**Education and Experience Requirements:

• Any Diploma/Bachelor’s degree in business, graphic design, mass communication, or equivalent experience.
• Not pre-requisite but preferably with at least two years of experience in graphic design or e-learning programs for adult learning.

Our Hiring Process:

• Application received
• Candidate screening
• Interview(s)
• Background check and/or other assessments
• Offer and negotiation

Get To Know AirAsia:

AirAsia has been the World's Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.