• Ensure a safe and secure environment for co-workers, customers and visitors through training, audits, and standards and national/local legal demands.
• Assist the store to meet IKEAs intended level of safety and security by achieving positive results during internal/external audits and insurance inspections.
• Co-ordinate with the store Emergency Response Team and manage the handling of any emergency cases and provide appropriate action according.
• Accountable for investigation of internal and external incidents and recommending resolution and revision of routines as necessary. Secure incidents are properly reported.
• Implement crowd management plan for peak days and proactively identify emerging risks, and ensure early involvement in new initiatives in the store.
• Be the initial point of contact when fraudulent activities or unethical behaviours (including but not limited to harassment, co-worker misconduct) are suspected or identified.
• Work together with the global Ikano Retail Risk Manager to ensure all IKEA Standards, Risk Management frameworks as well as legal demands are followed.
Requirements
Candidates shortlisted for this role must have a Safety Officer (Professional) Certificate/License or equivalent to จป. เจ้าหน้าที่ความปลอดภัย ระดับวิชาชีพ
• Deep knowledge of occupational health and safety, technical security systems, fire codes, building codes, local criminal and civil laws, insurance claims, auditing and emergency response handling.
• Experience in similar role in retail or related industries (minimum of 8 years).
• Experience in managing fire control centre and security guards.
• Ability to influence and develop people and act as a role model and coach.
• Ability to react confidently to critical situations and act appropriately to minimise risks to the business and people.
• Ability to communicate confidently and clearly in Thai and in English (written and verbally) and influence when divergent interests.
• High level of personal integrity and fast perception and ability to implement requests at short notice.
Ikano-Retail
IKEA is a home furnishing company with a vision to create a better everyday life for the many people
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