Front Office Manager

At your new workplace, the Hampton by Hilton Hamburg City Centre, you will benefit from its central location and its modern, urban design. The hotel is not only an attraction for business travelers and tourists, but also offers our employees an attractive working environment.

Our business hotel offers you the opportunity to join us, to learn continuously and to grow personally and professionally. Join us now, become part of our team as a Front Office Manager.

Hampton by Hilton Hamburg
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• Manage daily staffing, planning and assigning work.
• Supervision, control and implementation of the reception standards
• Instruction, control and training of the reception staff, night auditors and trainees
• Responsible management and control of the cash desk
• Processing check-ins and check-outs, taking and entering reservations, taking and processing complaints
• Control guest and house accounts with identification of additional sales opportunities to maximize revenue and actively sell hotel services
• Promote teamwork and superior s...