Associate Director

Associate Director, Business Development

Job Summary

OPEN Health’s Business Development team is looking to add an experienced team member to support growth efforts in their creative and digital OPEN X and promotional Scientific Communications practices.

Ideal candidate will have a deep understanding of the pharmaceutical industry, particularly the healthcare communications landscape, will enjoy working in a fast-paced and competitive environment and will has a proven track record in sales and new business development (NBD) as it relates to scientific communications and/or commercial strategy in the pharmaceutical industry.

Associate Director, Business Development will deliver demand generation activities aligned to the OPEN Health new business strategy to achieve financial sales targets. This will involve cultivating a network of global pharma clients across multiple roles including (relating to) promotional medical communications and marketing excellence. Cross-sell is a secondary focus which includes all services outside such as Patient Engagement, Acsel Consulting and/or HEOR and Market Access.

As part of the Business Development team, you will be responsible for the following activities (including but not limited to):

• Liaising with commercial directors, strategic client partners and Center of Excellence (CoE) leads to understand current needs of the CoE/division, with a view to prioritizing these alongside strategic target companies for the practice
• Identifying key client decision makers and validating prospect lists with internal stakeholders prior to outreach
• Proactively targeting prospects and generating leads across multiple disciplines (including procurement, commercial and marketing client leadership) to support business growth
• Leading demand generation activities and driving meetings with prospects using a variety of networking methods including:
  • LinkedIn
  • Account-based marketing initiatives (leveraging external and internal databases)
  • Attendance and networking at congresses
  • Expanding business opportunities through utilizing existing client connections to identify new areas within OPEN Health’s areas of expertise and offerings
• Working to qualify leads based on key criteria and accelerating prospects through the sales funnel, including initial consultancy-based conversations with potential clients, aligning with subject matter experts, as appropriate
• Working with commercial directors and CoE personnel to triage opportunities over to suitable personnel
• Partnering with commercial directors, strategic client partner(s) or CoE personnel to cultivate opportunities through to successful conversion (light touch on conversion)
• Working with commercial director and CoE leads to enhance sales collateral and case studies
• Managing Salesforce tracking for all leads generated until they are assigned to a commercial director, strategic client partner or CoE conversion lead

To achieve the requirements of the Associate Director role, ideal candidates are expected to:

• Work autonomously to identify and cultivate new business relationships within client company targets and roles, often without prior introduction or client awareness of OPEN Health
• Build relationships with and impress internal COE stakeholders to maintain and build the reputation of the new business team in the organization
• Review market trends to determine and anticipate client needs and communicate changing market dynamics that influence sales including pipelines, Mergers & Acquisitions and any competitor changes that may require the practice to evolve our own services
• Travel to conferences, client meetings and other events to expand their client network, generate new business opportunities and position OPEN Health and the practice as an industry leader
• Capture, track, and report on progress within required systems, prepare follow-up communications, document processes, and recommend methods to increase efficiency and effectiveness where needed
• Complete required training and perform varied administrative tasks to the required standard and within promised timelines

Experience, Skills, and Qualifications

• Proven track record of delivering and selling global medical and marketing communication services for a communications agency and/or in-house client, with deep insight into the needs of the company's clients
• Ability to demonstrate effective leadership by earning trust, nurturing relationships and positively impacting both internal teams and external partners
• Professional and confident approach with excellent written, verbal and presenting skills and an outstanding attention to the details that make the difference
• Collaborative and solutions-focused orientation to business development and in working with key stakeholders
• Showing resilience and the ability to thrive in an evolving work environment by maintaining a can-do attitude and strong sense of ownership and accountability
• Possessing strong organizational skills to effectively prioritize and manage workload, balancing demands to ensure alignment with meeting set targets and executing on planned strategies
• Understanding of what it takes to foster qualified pitch/proposal opportunities through true partnership when working with our clients and COE personnel
• Strong proficiency in MS365 including Word, PowerPoint, Excel, Teams and Outlook
• Experience effectively utilizing CRM platforms to support and inform data analytics and approaches required to achieve business development growth and success

Travel Requirements

• Up to 30% global travel

About OPEN Health

OPEN Health unites deep scientific knowledge with wide-ranging specialist expertise to unlock possibilities that improve health outcomes and patient wellbeing. Working in partnership with our clients, we embrace our different perspectives and strengths to deliver fresh thinking and solutions that make a difference.

OPEN Health is a flexible global organization that solves complex healthcare challenges across HEOR and market access, medical communications and creative omnichannel campaigns.

What we offer:

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program

• Competitive pay, generous paid vacation and holidays, and health insurance programs across all our locations
• Ongoing training and development opportunities which foster and shape your individual career path
• An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
• The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
• Diverse, inclusive culture that encourages you to bring your whole self to work

If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.