Senior Engineering Manager

We are Sinch. Join us and be a part of a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. With presence across 60 countries, we empower businesses to reach everyone in the world, in seconds or less, through mobile messaging, email, voice, and video.

Dream big with us. We believe equal opportunities are the key to our success, no matter who you are, you’ll be able to explore career options, take on captivating challenges, and build your skills alongside outstanding people.

Sinch Operator Software & Services creates software products for mobile operator network infrastructure and services, providing efficient and scalable solutions for messaging, charging & policy control, revenue assurance and fraud prevention. These products form the foundation for many of Sinch’s offerings but are also sold to and used by many of the major mobile network operators as stand-alone products.

The essence of the role

Join our Operator Software & Service team as our Senior Engineering Manager in Stockholm. In this role, you’ll be a crucial part of our engineering organization, focusing primarily on supporting your team members in their career development, recruiting new talent, organizing activities to boost retention, and fostering an environment where teams and individuals can thrive, while being accountable for delivering results.

You will lead highly experienced software product teams that develop Sinch telecom products for messaging, charging and policy control.

As our Senior Engineering Manager, you will:

• Lead team staffing and recruitment, capacity planning, onboarding, offboarding, and coordinating promotions.
• Collaborate with tech and product leadership to ensure your team have the right tools, skills, and processes.
• Facilitate discussions, encourage embracing change, and foster open communication to resolve conflicts.
• Support individual team members in career development, mentoring them to become our future leaders, and promoting cross-training to enhance team resilience.
• Provide insights into team performance and stakeholder perception, particularly management and business stakeholders.
• Maintain awareness of team-stakeholder relationships, addressing any issues impacting collaboration.
• Actively work with employee engagement data to create motivated teams.

Who you are:

Innovation and automation are your passion, and you’ll promote and support these initiatives, fostering a healthy, collaborative engineering culture that aligns with our values.

To contribute to this role, we believe you have:

• Degree in Engineering or a related field, or equivalent experience.
• Leader with extensive experience of developing and delivering mission critical software products.
• Humble and open leadership style empowers and inspires engineers to grow.
• Excel at setting team targets, establishing effective workflows, follow-up on deliveries, and developing performance on both team and individual level.
• You possess impressive communication skills.

What makes you stand out:

• Telecom experience.
• Experience from traditional Java/VM based systems and the transition to Cloud Native.

Are you ready? Join us on our journey!

We will review applications continuously and may un-post the ad sooner rather than later depending on the inflow of candidates, so please submit your resume as soon as possible in English.

About the recruitment process:

To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties making a decision in this process and welcome you to ask any questions you may have at any stage of the process.