CE Functional Consultant

About HSO

HSO Success and Ambition

HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specialising in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever.

Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless!

Job Description: CE Functional Consultant

CRM Functional Consultant

Experience and Skills

• Strong technical acumen and understanding of Microsoft Dynamics CE from both a functional and technical perspective
• Minimum 3 years of proven hands-on experience in CE Configuration, customization, standard workflows, Power Automate Flows, Dashboards, Model Driven App, Fetch XML, forms and views is a must
• Strong understanding of Dynamics solution management, relationships, and ribbon customization
• Clear understanding of Dynamics security model
• Working knowledge of XRM Toolbox
• Experience working with Agile methodologies, creating user stories, tasks, test cases, etc.
• Commitment to staying up to date with the latest trends and best practices in Dynamics 365 CE Platform
• Skilled in languages like C#, TypeScript/JavaScript and tools like Visual Studio and Visual Studio Code for writing plugins and web resources
• A detailed knowledge and understanding of all CE functional areas including Sales, Marketing, Customer Service and Contact/Case Management
• Excellent presentation and demonstration skills

Requirements

• Two Microsoft Dynamics CE Certifications
• Ability to create custom pages, canvas apps, PCF Control, and Power Pages
• Understanding of Power Platform and other areas of the Microsoft stack
• Understanding of standard integrations between Office 365 and CE
• Integration with third party software and solutions
• Experience with Microsoft Flow and/or Logic Apps
• Understanding of Azure with relation to Power Platform
• Experience in integrating Dynamics CE with Dynamics 365 For Finance & Operations or other legacy and third-party systems
• Data Migration experience would be an advantage
• Business process mapping, modelling, and documentation knowledge

Key Competencies:

• Being part of standups that are client facing and providing regular inputs
• Critical thinking and problem-solving skills are essential
• Planning and organizing own tasks and staying productive
• Taking decisions on own regarding execution of tasks
• Being able to effectively communicate on every stage of project execution
• Being and excellent team player working with everyone amicably
• Flexible at all aspects, be it gaining new technical skills, or taking on new challenges or take on additional responsibilities

Benefits

• Health Insurance
• Food Coupons
• Gym and Telephone/Internet bill Reimbursement
• Leave Travel Allowance (can be claimed only twice in a block of FOUR calendar years)
• PF
• NPS (Optional)
• HSO Perks
• Great Work Culture