SRE Observability Lead

Position Overview :

We are looking for a SRE Observability Lead the role will need to work with a global team responsible for a mission critical business function, and will partner with Infrastructure, DevOps and Core practices (like Security, Identity, ProdOps, Cloud platform and Tools) teams to identify and implement automation opportunities to drive down toil, reduce technical debt and improve system reliability

Roles and Responsibilities:

• Own the application, APM and work with Developers and Systems engineers to Build, Release, Monitor and run the services reliability exceeding the agreed SLAs..
• Write software to automate to create custom dashboards for APM and infra monitoring tools like New Relic,datadog,grafana, etc.
• Write automation to reduce toil and eliminate manual tasks that are repeatable.
• Define and accelerate implementation of support processes, tools and best practices.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system reliability.
• Define, Measure and improve Reliability Metrics (SLO/SLI), Observability (Monitoring, Logging-Tracing solutions), Ops process (Incident, Problem Mgmt).
• Work with other SREs in the organization. Coach and mentor junior members in the team.
• Understand the current process, system setup and propose the improvements needed in the process,so that the application exceeds the desired Service Level Objective.
• Strong believer of automation to bring in sustained continuous improvement by automating Toil, monitoring,risk and SLOs.

Must Have Skills :

The successful candidate will have the following attributes/qualifications:

• 5+ years of experience in Development and Operations of applications/services in production that has uptime over 99.9%.
• 2+ years of experience as a SRE in handling all the Non-functional requirements of the application and taking care of all the ilities (availability, reliability, security, performance, scalability, etc).
• Strong hands-on coding experience in one or more programming languages such as Python, Golang, Java, Bash, etc.
• Good understanding of Observability (monitoring, logging, tracing, metrics)
• Proficiency in using Observability tools (example: New Relic, Datadog, etc) for monitoring, logging, tracing.
• Hands on knowledge in public cloud platform AWS/GoogleCloud/Azure/Private cloud. Professional level certificate on one of the public clouds is highly desirable.
• Hands on experience in deploying and managing distributed systems, micro services
• Should have used altering systems such as Pager Duty.
• Should have implemented solutions around Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for services. Measurement should have been within a system and across systems in distributed systems.
• Should have supported Production Incidents (PIs) on critical applications of a company. Troubleshoot, debug, and diagnose operational issues and drive them to closure.
• Should have participated in the BCP execution exercises
• Understanding of software delivery life cycles, particularly Agile/Lean & DevOps.
• Experience as a service owner in managing large – geographically diverse stakeholders .
• Ability to work with creative – fast growing engineering team and motivate them to deliver their best work.
• History of driving innovation.

Good to Have Skills :

• Familiarity with handling:
• Containerization – Kubernetes, Docker, Rancher, etc
• Kafka, Yarn, ElasticSearch etc.
• Source code management and Implementation of Security best practices.
• Tech Stack - Python, Falcon, Elastic Search, MongoDB, AWS/GCP/Azure, Map Reduce.
• Networking knowledge
• Understanding of software delivery life cycles, particularly Agile/Lean & DevOps
• Contribution to the open source community.

Qualification :

Master’s or Bachelor’s degree in Computer Science Engineering, or a related technical degree.

Website: [https://www.nomiso.io/>