About the Opportunity
JOB SUMMARY:
To enhance the mission of the Department of Housing and Residential Life, the Assistant Director of Housing Services for Upperclass Students will report to the Associate Director in aspects of the upperclassmen student housing experience including engagement with upperclassmen students, participation in Housing Selection & Placement Process events, and completing upperclassman housing assignments outside of student self-selection processes. The Assistant Director, along with the Housing Services team, is expected to contribute to providing daily customer service via email, phone, Teams/Zoom, or in-person communications with students, families, and other staff. The Assistant Director also requires technical skill in utilizing housing software to complete assignments, manage processes, provide reports, and access data.
Housing Services is open on evenings and weekends during peak seasons such as, but not limited to, move-in/outs, Housing Selection & Placement Process, new student assignments, and summer Orientations. Additionally, Housing Services is open on several University floating holidays and break periods. The Assistant Director mu...
Northeastern University
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