- Be responsible for successfully delivering props and productions to the market.
- Set direction and provide leadership to the project team, including internal and partner resources.
- Manage the end-to-end and day-to-day aspects of the project.
- Ensure effective utilisation of budget investments to deliver desired business outcomes (future).
- Collaborate with cross-functional teams and stakeholders to understand project demand, secure resources, and reach a shared outcome.
- Govern and assure the effective delivery of the project, including aligned plans and timely escalations and mitigations.
- Hold the team, both internal and external, accountable for successful delivery.
- Execute project management activities in alignment with SMARTY Ways of Working, including RAID management, resource allocation, cost management, scope management, quality assurance, communication, and partner management.
- Maintain and report accurate budget vs. actual position (future).
- Coordinate data review from various sources to create post-implementation reviews for new launches and channel changes.
- Drive root cause analysis and process improvement to eliminate issues causing customer dissatisfaction.
- Lead continuous improvement projects aimed at enhancing the end customer experience.
Requirements
- Experience working with a digital business, ideally within a Go To Market or Project Management function (startup experience preferable).
- Proficiency in Agile project management delivery frameworks and a track record of continuous improvement.
- Demonstrated experience in successfully delivering large complex projects with complex technical or business outcomes.
- Ability to inspire a culture of continuous evaluation and change adoption across SMARTY.
- Strong ability to develop, coach, and motivate cross-functional teams, both internal and external (sometimes virtual) partners.
- Evidence of leadership and people skills, with the ability to manage diverse initiatives in areas such as legal, commercial, and customer experience.
- Join our GTM team and contribute to the success of our projects and initiatives. We offer a stimulating work environment, exciting challenges, and opportunities for professional growth.
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