Account Manager

About the role

Payhawk is seeking an experienced and driven Account Manager (AM) to join our team. In this role, you will be responsible for managing and expanding a portfolio of high growth potential accounts, driving customer adoption and satisfaction, and ultimately achieving revenue growth targets.

Responsibilities

• Develop and maintain strong relationships with customers to become a trusted advisor and advocate for their needs
• Collect and analyze data to learn more about your customers’ behaviour, identify expansion opportunities and formulate account growth strategies covering multiple geographies, legal entities, champions and economic buyers
• Drive revenue growth through upsell and cross-sell opportunities to deliver against your revenue targets
• Own commercial negotiations and contracting activities
• Proactively engage with customers to ensure successful product adoption, satisfaction, and value realization
• Identify and address any customer issues or concerns to ensure high customer retention
• Work closely with the product team by actively sharing feedback received from your accounts in order to improve/continuously grow our product
• Maintain updated knowledge of Payhawk product and services

Requirements

• 4+ years of experience in a SaaS sales / account management role
• Strong track record of revenue quota achievement
• Demonstrable experience of owning and closing expansions within large multinational organizations
• Strong commercial acumen and ability to drive revenue growth
• Excellent communication and interpersonal skills
• Strong communication skills in Spanish and English
• Strong problem-solving and analytical skills
• Proactive, self-starter with a track record of success
• Ability to work in a fast-paced, dynamic environment

Company Benefits

• 30 days holiday paid leave, plus bank holidays
• Competitive compensation package
• Exchange policy to another Payhawk office (Amsterdam, London, Paris, Berlin, Sofia)
• Flexible working hours and opportunity to work from home
• Regular team-wide events
• Opportunity to use the Payhawk product with monthly travel allowance.

Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in Spain..

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.