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The Cloud Managed Services Engineer (L1) is responsible for providing a support and monitoring managed service for clients' cloud-based environments. This role proactively identifies, investigates, and resolves cloud-based incidents, service requests and alerts. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. This role focuses on first-line support for standard and low complexity incidents and service requests to ensure the smooth operation and optimisation of clients' cloud infrastructure and services.
This role may also contribute to / support on project work as and when required.
Working at NTT
- Experience of 3-5 years with managing Linux/Virtualization/Cloud systems Installation, configuration & troubleshooting.
- Experience in Hyperscalars such as Azure,AWS,Google Cloud
- Experience with configuration management tool such as Ansible & puppet is a plus.
- Hands on experience on Shell Scripting to automate repetitive daily Lab Operations task.
- Help troubleshoot problems with Linux servers, running various versions of Linux, including Red Hat, Suse,Ubuntu, CentOS, Debian
- Help...
NTT Managed Services India Private Limited
NTT is a technology company that provides engineering, software development, and IT operations services.
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