Strategy & Operations Analyst

Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards.

Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top world-class investors including Andreessen Horowitz, Y Combinator, CRV, Tencent, Stanford University, Clocktower Ventures, and founders of more than 15 unicorns including David Velez (Nubank), Carlos Garcia (Kavak) and Sebastián Mejía (Rappi).

We are in need of a motivated, driven, and highly analytical associate for our Strategy and Operations team to help set the global vision and strategy for Jeeves. This role will have a direct impact on Jeeves’ most critical decisions and report directly to the our Manager of Strategy and Operations. It is a hands-on role, serving as the key point person for all strategic projects and processes as we scale. The perfect fit would be someone who is not only excellent at developing data-driven strategies but is also keen to execute and drive processes end to end. As a remote-first, global organization Jeeves is committed to building a team as diverse as the companies we serve.

Location: This role is based out of Mexico City, Mexico, and is a full-time hybrid position where it is required to come into our office in Roma Norte. #LI-HYBRID

Job Responsibilities:

• Develop frameworks around medium and long-term strategic decisions for Jeeves
• Data analysis of the internal and external environment to drive strategic decisions around processes, pricing, and product prioritizations
• KPI and dashboard management to support general managers and decision-makers with data
• Project scoping and management of priority initiatives to be implemented across the go-to-market organization execute operational improvement initiatives and process improvement implementation across regions
• Outline new multi-department processes to drive Jeeves strategic decisions
• Work closely with product and engineering teams to build the required features and functionalities to drive our go-to-market strategy
• Identify company-wide needs and serve as a cross-functional connector to surface them to appropriate teams
• Create compelling storylines for external stakeholders, senior management, and our board

Requirements:

• 5 years of experience in similar roles that involve data analytics and strategic thinking: Consulting, Banking, Fintech a plus
• Fluent in English and Spanish, Jeeves is a global company and English is the language we use internally to communicate between regions. Portuguese language is a plus
• Must be able to do complex analysis using tools like Excel, SQL or programming languages like Python or R. Must be able to summarize and visualize data to communicate impact
• Experience developing presentations for internal and external stakeholders
• Good communication. Experience creating presentations and leading discussions at all levels of an organization. Conveying data in structured ways and identifying the “what if” of complex analysis
• Agile and able to pivot quickly with the changing environment (Jeeves is growing and our team’s priorities can quickly shift)
• Collaborative, team-oriented, open-minded, and excellent follow through
• Ability to be hands-on and do operational work if necessary, to ensure the reliability of our product and cross-functional support