Strategy & Operations Analyst

Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards.

Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top world-class investors including Andreessen Horowitz, Y Combinator, CRV, Tencent, Stanford University, Clocktower Ventures, and founders of more than 15 unicorns including David Velez (Nubank), Carlos Garcia (Kavak) and Sebastián Mejía (Rappi).

Location: This role is based out of São Paulo, Brazil , and is a full-time hybrid position where it is required to come into our office in Avenida Paulista. #LI-HYBRID

Job Responsibilities:

• Identify areas for process improvement across the global organization and different teams and execute them
• Support operational processes that require manual review or input across teams.
• Focus on supporting onboarding and payment operations
• Scope, launch and implement feature or growth pilots
• Support the go to market motion of new product launches
• Project manage product release cycles and other cross-functional initiatives that drive our OKRs
• Work closely with product and engineering teams when local expertise is needed
• Support creation of presentations for the leadership team

Requirements:

• 3-5 years of experience in operations of planning roles
• Fintech and payments experience is a plus
• Must be able to do basic analysis using tools like Excel, SQL or programming languages like Python or R
• Fluent in English & Portuguese, or English & Spanish. Jeeves is a global company and English is the language we use internally to communicate between regions
• Agile and able to pivot quickly with the changing environment (Jeeves is growing and our team’s priorities can quickly shift)
• Collaborative, team oriented, open minded and excellent follow through
• Ability to be hands-on and do operational work when necessary, to ensure reliability of our product and cross-functional support