Field Quality Engineer

Responsibilities:

• Enhance customer satisfaction in the quality sector.
• Communicate specific customer requirements regarding quality matters.
• Serve as the primary customer contact for all quality-related issues, providing prompt responses and services.
• Manage or coordinate customer communication for complaints, FA status, and 8D reports.
• Collaborate with customers to reduce non-NXP cause complaints.
• Verify field failures for customer complaints.

Requirements:

• Bachelor's or Master's degree in an electronics engineering-related field.

• 3-5 years of experience in Semiconductor area FAE and FQE.

• Exceptional communication and presentation skills.

• Strong analytical, problem-solving, and logical abilities.

• Capability to work independently and as part of a team.

• Understanding of device and ECU test philosophies is preferred.

• Fluent in both spoken and written English.

• Good grasp of analog and digital measuring techniques.

• Ability to multitask and prioritize tasks in a fast-paced environment.

• Flexibility and ability to quickly adapt to support customers, including short-notice travel.

More information about NXP in Greater China...