Get notifications to your inbox about new jobs that are similar to this one.
No spam. No ads. Unsubscribe anytime.
Clarivate is a publicly traded company that offers various data, analytics, and intellectual property solutions
We have an exciting opportunity available for a Technical Support Analyst to join our growing Support Team Customer Care at Clarivate. This is an amazing opportunity to work in a team of Innovative product experts. We have a great skill set in knowledge-centered technical support in the library industry and we would love to speak with you if you have skills in customer care, information science, librarianship and technology.
You will provide world-class technical support for Innovative hosted and remote, customer-based systems, diagnosing and remediating hardware, network, and Linux/Unix/Windows OS-level issues for Innovative library systems. You will works in a close, collaborative manner with other Technical Support Analysts, Cloud Operations, and Product teams in order to provide the highest levels of customer service to Innovative customers. If this sounds like an opportunity you are interested in, then we would love to talk to you!
About You – experience, education, skills, and accomplishments
It would be great if you also had . . .
What will you be doing in this role?...
About the team
You will be working with an established software support team that is a mixture of engineers and system librarians. We provide support to library customers in North America. It is a fast-paced, customer service position, requiring excellent phone and written communication skills.
Hours of Work
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
🇲🇾Added 14h ago
Principal Engineer
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible (computer hardware manufacturing)
polymers and compositeselectronicsanalytical chemistrymaterial identificationmaterial testingdata evaluationmaterial qualificationproduct development
🇲🇾Added 11h ago
Principal Engineer
Western Digital - The future(computer hardware manufacturing)
Analytical chemistryApplied Physics
🇲🇾Added 5h ago
Senior DRAM R&D Product Engineer
Micron Technology Taiwan - Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever
DRAMEFAData AnalysisTest FlowsTest and ProbeSemiconductor Process
🇲🇾Added 4h ago
PDE Product Integration Engineer
Micron Technology Taiwan - Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever
Electronics Industry
🇲🇾Added 3 days ago
Cloud Operations Engineer
Unit4 - Empowering people in service organizations with innovative Enterprise and Business software solutions.
PowerShellJSONActive DirectoryMS SQLWindowsCloudAWSAzureEnterprise
🇲🇾Added a day ago
Cloud Operations Engineer
Unit4 is a fast-paced growth cloud company, changing the game in ERP for mid-market people-centric organizations. (software development)
PowerShellJSONActive DirectoryMS SQLWindowsCloudAWSAzureEnterprise