CRM Developer

Location: India (Remote)

Who We Are

Massive Rocket is a high-growth Braze & Snowflake agency that has made significant strides in connecting digital marketing teams with product and engineering units. Founded just 5 years ago, we have experienced swift growth and are now at a crucial juncture, aspiring to reach $100M in revenue. Our focus is on delivering human experiences at scale, leveraging the latest in web, mobile, cloud, data, and AI technologies. We pride ourselves on innovation and the delivery of cutting-edge digital solutions.

Every role at Massive Rocket is Entrepreneurial - Successful people at Massive Rocket will not only think about their role but understand the roles around them, their goals and contribute to the success and growth of their team, customers and partners.

What We Offer

🚀 Fast-moving environment – you will never stop learning and growing

❤️ Supportive and positive work culture with an emphasis on our values

🌍 International presence – work with team members in Europe, the US, and around the globe

🪐 100% remote forever

🌴 Flexible Vacation Policy

🧗🏼‍♂️ Career progression paths and opportunities for promotion/advancement

🍕 Organised team events and outings

What we’re looking for

We are seeking a dynamic CRM Developer to enhance our communication strategy on Braze. You'll be responsible for creating engaging emails, push notifications, in-app messages, and more. Additionally, you'll ensure seamless data integration between Braze and other systems. The ideal candidate combines technical expertise with creative flair, ensuring every message resonates perfectly with our audience.

Responsibilities

• Analyze and Clarify Client Needs: Collaborate with clients to understand their CRM requirements for emails, push notifications, in-app messages, and more, translating them into technical specifications.

• Execute Customer Requests: Perform code changes, enhancements, and bug fixes in Braze to meet client needs and improve system functionality.

• Support Brand Growth: Develop and implement innovative CRM solutions using Braze to drive the ongoing growth of the brand.

• Optimize Message Development: Use best practices in developing emails, push notifications, and in-app messages, ensuring compliance with regulations and accessibility standards.

• Prepare and Execute Campaigns: Design, develop, and deploy Braze campaigns with dynamic content to maximize engagement across various message types.

• Perform Quality Checks: Conduct rigorous quality checks on all Braze CRM solutions to ensure accuracy, performance, and reliability.

• Investigate Performance Issues: Diagnose and resolve performance problems in Braze campaigns and CRM systems to ensure optimal delivery and engagement rates.

• Collaborate with Teammates: Work with cross-functional teams to enhance processes and workflows in Braze for better efficiency.

Required Skills & Qualifications

i) Qualifications:

• 2+ years of experience in CRM Development or Frontend Development

• Strong understanding of programming fundamentals (conditionals, loops, comparisons, filtering, assigning variables, and variable types.).

• Proficiency in HTML, CSS, and JavaScript for crafting and styling dynamic notifications.

• Experience with templating languages such as Handlebars.js, Mustache, Liquid, MJML or similar templating language.

• Experience leveraging JSON data models when building templates

• Understanding of responsive design principles and mobile-first development.

• Experienced with leveraging RESTful APIs

• Experience with Git.

• English at C1 level

ii) Soft skills:

• Excellent written and verbal communication skills

• Ability to clearly and concisely communicate technical concepts to technical and non-technical audiences

• Experience collaborating with designers, project managers, and other stakeholders to deliver technical solutions that meet business objectives.

iii) Bonus:

• Experience working an agency setting or working with external clients.

• Proficiency in Braze or equivalent platforms like Salesforce Marketing Cloud or similar

• Basic knowledge of SQL for data manipulation and retrieval.

• Braze or Saleforce Certifications

• Design skills

If you're ready to launch your career to new heights at a company fueled by passion and innovation, we want to hear from you!

Note: Please ensure that your qualifications closely match the criteria outlined in the job description. Applications not meeting the specified criteria may not be processed or considered for this position.

During the process, please be ready to provide:

• Valid work visa - Massive Rocket does not provide sponsorship at the moment.

• Proof of identification: ID card, passport, Utility bill (Gas, Water, Electricity)

• 2 references - Name, Relationship, Contact details (Email, Mobile)

• Contractors Only: proof of incorporation and insurance