M365 Sme

WPP IT provides IT services for WPP, the world’s largest communications services group. As a creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP IT is an integral part of that journey and we are proud to provide technology for some of the world’s most creative brands.

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Why we're hiring:

The Collaboration & Identity Team ensures that solutions are appropriately implemented, operated, and optimized across their lifecycle. We take responsibility for our solutions and interact directly with users, development teams, architects and projects. We ensure daily operations and continuous improvement, utilization of our environment to maximize value and reduce risk, while maintaining full focus on business needs.

This role will focus on supporting the head of solution architecture in the team – as well as broader WPP colleagues and processes.

What you'll be doing:

• The Microsoft 365 Subject Matter Expert (SME) has a broad knowledge in the Microsoft Office 365 universe. Our new SME will work closely with our stakeholders, architects and SME's as well as external vendors
• Acting as a trusted advisor for our WPP project team. You will be a O365 & Azure Subject Matter Expert within the project team and to the end customers, responsible for delivering technical assurance
• Lead work aimed at increasing the end-user adoption of the service provided
• You will be working with a wider Identity team to understand their rollout and technical requirements and be able to identify and articulate any impacts on the wider O365 migrations
• Provide guidance and instructions to internal stakeholders on difficult and complex issues in relation toOffice365 to optimize delivery of services.
• Promote or take part in effective execution of complex troubleshooting, resolution and operational tasks in collaboration with both primary vendors and third-party suppliers
• Ensure coordination and optimization of solutions in collaboration with architects and vendors.
• Strong understanding of Multi-Cloud Services (Azure, AWS, Google Cloud), and Security and Compliance.
• Primary technical liaison with ‘BAU’ resources who may require coaching in order to execute some of the tasks assigned to them
• Assist with user acceptance testing and the preparation of user manuals and training materials
• Coordinate and prioritize tasks when required for small changes and support activities
• Mentor others on best practices.

What you'll need:

• Microsoft 365 Certified: Enterprise Administrator Expert desirable
• Strong PowerShell scripting knowledge and experience
• Experience using Graph API in PowerShell and Postman
• Expertise of at least all major O365 application (e.g. Exchange online, SharePoint online, Teams) with a proven track-record of designing complex, large O365 transformational programmes, including hybrid configuration and Identity and Access Management Systems such as AAD and Okta.
• Strong experience of working with a major external supplier to ensure that WPP’s interests are fully represented and any technical dependencies fully understood
• Key competencies to include coaching, influencing senior stakeholders, managing time & priorities, conflict management, excellent presentation delivery and technical writing.

Who you are:

You're open_:_ We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic_:_ We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We promote a culture of people that do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

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If this role hasn’t captured your interest, that’s ok! Would you consider sharing your opinion?

At WPP, we’re always trying to improve our hiring process, so your feedback is appreciated. Don’t worry, all responses will not influence any future applications that you may make.

[https://forms.office.com/r/JdFf70VQdP>

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