Casual Customer Service

Franklin Vets is a well-established veterinary practice servicing the South Auckland, North Waikato, Coromandel, and Hauraki Plains districts.

We are on the hunt for an enthusiastic and skilled customer service professional to join our East clinic teams, particularly our Waitakaruru clinic, on a casual basis. This position offers an opportunity to cover both annual and sick leave, requiring availability from 8 am to 5 pm, Monday to Friday. There is also an opportunity to be included in the Kopu Saturday roster during calving season (July to September).

As the first point of contact for our clients, you will join a dedicated team that includes veterinarians, vet nurses, vet techs, and customer service support, all committed to delivering a high standard of veterinary care.

Your responsibilities will include:

• General customer service and reception duties: answering phones, coordinating vet schedules and appointments, managing customer requests.
• Retail sales.
• Stock management: ordering and monitoring stock levels, forklift use, unpacking orders, and restocking shelves.

Your commercial farm background and knowledge of large animal products and services will be an advantage, as will your warm and friendly manner, ability to prioritize, and capacity to work under pressure.

If you are available to work on a casual basis to provide leave cover and can contribute positively to the team while meeting the needs of our clients and their animals, we would love to talk with you.