Business Development Manager - Analytics

• Manage and develop frontline client engagement functions and serve as central point of contact to major clients, assisting with analysis and advising on best practices for competitive benchmarking, client targeting and performance evaluation, with a specific focus on sales of Analytics solutions (from simple solutions like credit risk scorecards to complex ones Advanced Analytics to regulatory analytics like complex AIRB, LOM, ESG or IFRS 9 regulatory analytics projects)
• Manage Analytics Pipeline, developing and maintaining relationships with multiple points of contact at the clients’ organizations, enabling them to understand and address their complete needs
• Understand the client base and work to strengthen the relationship through supporting, training and strategic dialogue with key users and contacts
• Identify opportunities to increase the footprint of the product throughout all covered clients.
• Identify issues and potential concerns in the relationship and work to rectify these (with sales, client relations, development, IT, other products)
• Support internal teams where and when required (media team-marketing, special analysis; development-specifications, testing; cross-product-training, info sessions)
• Follow the market dynamics and share vision with clients and prospects
• Manage the business relationship for a portfolio of diverse clients, providing business insight and support to ensure that customer engagements and renewals are managed effectively optimizing the customer experience
• Actively contribute to maximizing product usage with all clients and promote additional functionalities and upgrades
• Work closely with presales, consultants, and development team for new client enhancements and new feature requests
• Develop efficient and effective internal and client communication mechanisms and any other areas contributing to overall client service
• Proactively identify areas of business process improvement designed to enhance the overall customer experience and Manages client expenses within budget parameters and communicates client financial updates

Requirements

• Location: Milan/Rome
• 3 to 7 years work experience in client-server sales environment in the Bank and Financial company sector;
• Previous experience in management consulting firms and/or in companies operating in the Big Data and analytics space;
• Good quantitative knowledge with a strong capability to position analytics solutions in the typical business environment and in the industries Experian operates in (i.e. Credit and Fraud risk in Financial Services, Telcos and Utilities but also, to a lesser degree, Marketing and CRM)
• Good personality, excellent communication skills and fluent in English
• Functional knowledge of products in Financial Services
• Good influencing skills, presentation skills and the ability to build good working relationships
• Highly organized and efficient, with a proven ability to both think strategically and execute plans
• Should have background in client facing role and have ability to engage with large clients
• Demonstrate an ability to effectively manage various tasks and projects
• Establishment and effective use of internal and external relationships
• Excellent report writing and presentation skills.